At NextGen, we’re committed to
protecting and respecting your privacy. This Policy explains when and why we
collect personal information about people who visit our website, how we use it,
the conditions under which we may disclose it to others, and how we keep it
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
What Information Do We Collect?
NextGen (“NextGen”, “we” or “us”)
Identity and Contact Data: includes
full name, email address, username or similar identifier we collect when you
create an account with us, given us feedback or leave a review.
Aggregate information concerning what
pages users access or visit,
Information volunteered by the user
(such as survey information and/or site registrations) and
Information related to your use of the site, including IP address, geographic location, and date and time of your request.
How Do We Use the Information?
NextGen use collected information for
the following purposes:
To fulfill a contract or take steps
linked to a contract such as processing your registration on our website or
sending you information about changes to our terms or policies;
Where it is necessary for purposes,
which are in NextGen or third parties’ legitimate interests such:
To provide the information or content
you have requested,
To contact you about our programs,
products, features or services,
For internal business purposes such
as identification and authentication or customer service,
To ensure the security of our
website, by trying to prevent unauthorized or malicious activities,
To enforce compliance with our terms
of use and other policies,
To help other organizations (such as
copyright owners) to enforce their rights, and
To tailor content, advertisements and
offers for you or for other purposes disclosed at the time of collection. If
you do not wish to receive information about our programs, products, features
or services, you may send an email to us at? [email protected]
Where you give us consent: such as
Where you ask us to send marketing
information to you via a medium where we need your consent;
Where you give us consent to place
cookies and to use similar technologies; and
On other occasions where we ask you
for consent, for a purpose which we explain at that time.
Where we are legally required to do so.
We may also provide access to your personally identifiable information when
legally required to do so, to cooperate with police investigations or other
legal proceedings, to protect against misuse or unauthorized use of our
website, to limit our legal liability and protect our rights, or to protect the
rights, property or safety of visitors of the website or the public. In those
instances, the information is provided only for that purpose.
How Do We Share Your Information?
We do not share or sell your personal
data to other organizations for commercial purposes, except to provide products
or services you’ve requested, when we have your permission, or under the
It is necessary to share information
in order to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety
of any person, violations of Terms of Service, or as otherwise required by law.
We transfer information about you if NextGen
is acquired by or merged with another company. In this event, NextGen will
notify you before information about you is transferred and becomes subject to a
Our suppliers and services providers,
including other companies in our group, who perform certain business services
for us and act as “processors” of your personal data on our behalf
We provide such information to
trusted businesses or persons for the sole purpose of processing personally
identifying information on our behalf. When this is done, it is subject to
agreements that oblige those parties to process such information only on our
and security measures.
We provide such information to third
parties who have entered into non-disclosure agreements with us.
We provide such information to a
company controlled by, or under common control with, NextGen for any purpose
Cookies and Web Beacons
A cookie is a small amount of data,
which often includes an anonymous unique identifier, which is sent to your
browser from a website’s computers and stored on your computer’s hard drive.
Cookies are required to use some NextGen services. NextGen and its ad
Our Ad Partners may also from time to
time use web beacons (also known as Internet tags, pixel tags and clear GIFs).
These web beacons are provided by our Ad Partners and allow Ad Partners to
obtain information such as the IP address of the computer that downloaded the
page on which the beacon appears, the URL of the page on which the beacon
appears, the time the page containing the beacon was viewed, the type of
browser used to view the page, and the information in cookies set by the Ad
Partners. Web beacons enable our Ad Partners to recognize a unique cookie on
your web browser, which in turn enables us to learn which advertisements bring
users to our Website.
With both cookies and web beacon
technology, the information that we collect and share is anonymous and not
personally identifiable. It does not contain your name, address, telephone
number, or email address.
NextGen use third party vendors and
hosting partners to provide the necessary hardware, software, networking,
storage, and related technology required running NextGen. NextGen own the code,
databases, and all rights to the NextGen application.
We take precautions to ensure the
security of your personal information. However, we cannot guarantee that
hackers or unauthorized personnel may gain access to your personal information
despite our efforts. You should note that in using the NextGen service, your
information will travel over the Internet and through third party
infrastructures which are not under our control.
We cannot protect, nor does this
should never transmit personal or identifying information to other users.
Retention of Your Personal Information
We retain information as long as it
is necessary to provide the services requested by you and others, subject to
any legal obligations to further retain such information. Information
associated with your account will generally be kept until it is no longer
necessary to provide the services or until you ask us to delete it or your
account is deleted whichever comes first. Additionally, we may retain
information from deleted accounts to comply with the law, prevent fraud,
resolve disputes, troubleshoot problems, assist with investigations, enforce
Information about you that is no
longer necessary and relevant to provide our services may be de-identified and
aggregated with other non-personal data to provide insights which are
commercially valuable to NextGen, such as statistics related to the use of NextGen
The NextGen service is not intended
for children under the age of 16, and we do not knowingly collect information
from children under the age of 16.
Children aged 16 or younger should
not submit any personal information without the permission of their parents or
guardians. By using the NextGen service, you are representing that you are at
least 18 years old, or that you are at least 16 years old and have your
parents’ or guardians’ permission to use the service.
Consent to Worldwide Transfer and
Processing of Personal Information NextGen is the trading name of NextGen
international Limited located in Republic of Ireland. If you are not located in
the United States, by accessing the website and providing personal information
through it, you agree and acknowledge and consent to the collection,
maintenance, processing and transfer of such information in and to Republic of
Ireland and other countries and territories. These other jurisdictions may have
different privacy laws from your home jurisdiction and provide different levels
of protection of personal information. NextGen do have processes and procedures
in place to provide adequate levels of protection to protect the transfer of
will apply and you consent to the transmission and processing of your personal
information in any jurisdiction.
EU and EEA Users’ Rights
If you are habitually located in the
European Union or European Economic Area, you have the right to access,
rectify, download or erase your information, as well as the right to restrict
and object to certain processing of your information. While some of these
rights apply generally, certain rights apply only in certain limited
circumstances. We describe these rights below:
You have the right to access your
personal data and, if necessary, have it amended or deleted or restricted. In
certain instances you may have the right to the portability of your data. You
can also ask us to not send marketing communications and not to use your
personal data when we carry out profiling for direct marketing purposes. You
can opt out of receiving email newsletters and other marketing communications
by following the opt-out instructions provided to you in those emails.
Transactional account messages will be unaffected if you opt-out from marketing
Should you wish to raise a concern
about our use of your information (and without prejudice to any other rights
you may have), you have the right to do so with your local supervisory
authority, although we hope that we can assist with any queries or concerns you
may have about our use of your personal data.
Your Privacy Rights
NextGen users who provide personal
information in obtaining products or services for personal, family or household
use are entitled to request and obtain from us, once per calendar year,
information about the customer information we shared, if any, with other
businesses for their own direct marketing uses. If applicable, this information
would include the categories of customer information and the names and
addresses of those businesses with which we shared customer information for the
immediately prior calendar year. To obtain this information, please email us
at [email protected] with the subject line “Request for Privacy
Information”; we will send you a reply e-mail containing the requested
periodically update this policy. We may notify you about significant changes in
the way we treat personal information by placing a prominent notice on our
website so please check back occasionally to ensure that you agree with the
changes. If you do not, do not use the website or its services.